Contact information

Last updated: 3 October 2026

At a glance

  • Email: support@luzari.co
  • Contact form: luzari.co/pages/contact
  • Phone: +64 27 561 6261
  • Hours: Monday to Friday, 9:00 am to 5:00 pm New Zealand time (NZT). We reply within 24 to 48 hours on working days.
  • Address: 97B Keith Street, Roslyn, Palmerston North 4414, New Zealand

How to reach us

For questions about an order, delivery, returns or our jade pieces, email support@luzari.co or send a message through our contact form. Please include your order number if you have one. To track a parcel, use our tracking page.

Customer service hours

Monday to Friday, 9:00 am to 5:00 pm New Zealand time (NZT), excluding New Zealand public holidays. We reply within 24 to 48 hours on working days.

Frequently asked questions

Answers to common questions about orders, shipping and returns are in our FAQ.

Business and contact details

  • Website name: Luzari (luzari.co)
  • Company name: NZ Supps Limited, trading as Luzari
  • Address: 97B Keith Street, Roslyn, Palmerston North 4414, New Zealand
  • Email: support@luzari.co
  • Contact form: luzari.co/pages/contact
  • Phone: +64 27 561 6261
  • Customer service: Monday to Friday, 9:00 am to 5:00 pm New Zealand time (NZT). We reply within 24 to 48 hours on working days.

Related pages: Contact | FAQ | Shipping Policy | Return and Refund Policy | Privacy Policy | Terms of Service | Contact Information